Terms of Service — English Life Story
Last updated: October 15, 2026
1. Introduction
Welcome to English Life Story.
These Terms of Service govern your access to and use of English Life Story online store and the purchase of our digital products.
English Life Story is a digital learning initiative founded by Baye Dame Ba, an educator and content creator. We offer educational PDFs, learning materials, digital resources, and other products designed to support learning and personal development.
By accessing our store or purchasing a product, you agree to these Terms of Service. If you do not agree, please do not use our store.
2. Eligibility
You must have the legal capacity to enter into a purchase agreement under the laws applicable to you. If you are under the age required to make purchases independently, you must obtain permission from a parent or legal guardian where required.
3. Products and Descriptions
We make reasonable efforts to ensure that our product descriptions, images, prices, and other information are accurate.
Our products may include:
- Downloadable educational PDFs and e-books.
- English-learning materials and practice resources.
- Digital workbooks and educational bundles.
- Other digital learning products described on our store.
Digital products are delivered electronically, according to the delivery method stated on the relevant product page.
Please review the product description, format, contents, and compatibility requirements before purchasing.
4. Prices and Payments
Prices are displayed on the relevant product pages and at checkout. The applicable currency and any taxes or additional charges will be shown where required.
Payments are processed through the payment methods and providers made available by Chariow or its authorized partners.
An order is considered accepted once the purchase has been confirmed, subject to any applicable payment verification or fraud-prevention procedures.
5. Digital Product Delivery
After a successful purchase, access to the digital product will generally be provided through the delivery method specified at checkout.
Delivery times may depend on the platform, payment confirmation, and technical availability.
If you do not receive your product or experience difficulty accessing your purchase, please contact us at careervision221@gmail.com with your order details.
We will make reasonable efforts to help resolve legitimate delivery or access issues.
6. Permitted Use and Intellectual Property
Unless otherwise stated, the content and materials offered by Ndimbal Shop are protected by applicable intellectual property laws.
When you purchase a digital product, you receive a limited, non-exclusive, non-transferable licence for your personal use, unless the product description specifies another licence.
You may not, without permission or a legal right to do so:
- Resell or commercially redistribute our digital products.
- Share paid download links publicly.
- Copy or reproduce substantial portions of our materials for commercial purposes.
- Claim our original content as your own.
- Remove copyright notices or other ownership information.
Purchasing a product does not transfer ownership of its intellectual property to you.
7. Refunds, Cancellations, and Consumer Rights
Our refund and cancellation practices are subject to applicable law and any separate Refund Policy published on our store.
Because digital products may be delivered immediately, certain withdrawal or cancellation rights may be subject to specific legal conditions. Any applicable exception must meet the requirements of the relevant law.
Nothing in these Terms removes any mandatory consumer rights you may have.
If you experience a duplicate charge, failed delivery, corrupted file, or another purchase-related problem, contact us so we can review the situation.
8. Customer Responsibilities
When using our store, you agree to:
- Provide accurate information when placing an order.
- Use purchased products lawfully.
- Keep your purchase links and access credentials secure.
- Avoid fraudulent purchases or attempts to interfere with the store.
- Respect the intellectual property rights of Ndimbal Shop and other parties.
9. Educational Disclaimer
Our learning resources are provided for educational and informational purposes.
We aim to make our materials useful, clear, and practical. However, we cannot guarantee a particular learning outcome, examination result, employment offer, income, or career opportunity.
Your results will depend on factors including your effort, practice, experience, and individual circumstances.
10. Third-Party Platforms and Services
Our store operates through Chariow and may rely on third-party payment processors, hosting services, and digital delivery tools.
Your use of those services may also be governed by their respective terms and policies.
We are not responsible for third-party services beyond the responsibilities imposed on us by applicable law.
11. Availability and Technical Issues
We aim to keep our store and purchased products accessible. However, temporary interruptions may occur due to maintenance, technical problems, or circumstances outside our reasonable control.
If a technical problem prevents you from accessing a purchased product, contact us for assistance.
Nothing in these Terms excludes liability where exclusion is prohibited by law.
12. Privacy
Personal information associated with purchases and customer support is handled in accordance with our Privacy Policy and applicable data protection requirements.
Please review our Privacy Policy to understand how personal information may be collected, used, and protected.
13. Changes to These Terms
We may update these Terms of Service to reflect changes to our products, store operations, or legal obligations.
The updated version will be published on this page with a revised date. Changes will apply as permitted by applicable law and will not remove rights that customers have already acquired where those rights are protected by law.
14. Applicable Law and Disputes
These Terms are intended to operate consistently with applicable laws, including relevant laws in Senegal and any mandatory consumer protection rules applicable to international sales.
If a dispute arises, we encourage customers to contact us first so we can attempt to resolve the issue fairly.
Nothing in these Terms limits a consumer's right to pursue any remedy available under applicable law.
15. Contact Information
For questions about these Terms, a product, a purchase, or digital delivery, contact:
English Life Story
Founder: Baye Dame Ba
Email: careervision221@gmail.com
We appreciate your trust and thank you for choosing English Life Story.
English Life Story — Learn with heart. Grow with confidence.